Pixel Doors B.V. – Privacy & Cookie Policy
Last updated: 13 April 2026
1. Introduction
This Privacy & Cookie Policy explains how Pixel Doors B.V. processes personal data across its website, games, online services, and publishing activities.
2. Company Information
Pixel Doors B.V.
Heycoplaan 18
3621 WT Breukelen
The Netherlands
KvK: 99158949
RSIN: 868833861
VAT: NL868833861B01
3. Scope of Processing
Website and marketing pages
Games (premium, online, multiplayer, co-op)
Platform integrations (Steam, Epic Games Store, PlayStation, Xbox, Nintendo, Google Play Store, Apple Store)
Optional in-game account systems (title-dependent)
Community interactions (Discord, social media)
Support and customer service
4. Sources of Personal Data
4.1 Direct
Newsletter subscriptions
Support requests
Game account creation (if applicable)
Community interactions
4.2 Automatic
Gameplay telemetry
Crash logs and diagnostics
Device and network information
Session and interaction data
4.3 Third-Party
Platform holders (Steam, Sony, Microsoft, Nintendo, Epic)
Analytics providers
Publishing partners
Payment processors (if applicable)
5. Categories of Data
Identity data (usernames, platform IDs)
Contact data (email)
Technical data (IP, device, OS)
Gameplay data (progress, interactions)
Behavioral data (engagement patterns)
Communication data (support, feedback)
Security data (flags, reports, enforcement logs)
6. Online Services, Multiplayer & Accounts
Certain games may include online multiplayer features, matchmaking systems, or optional account systems. In such cases, Pixel Doors may process session data, identifiers, communication data, and enforcement-related data to operate services and maintain fair gameplay.
7. Use of Data
Operate and deliver services
Enable multiplayer and online features
Improve gameplay and balancing
Analyze engagement and performance
Provide support
Prevent cheating and abuse
Enforce Terms of Service
Comply with legal obligations
8. Legal Basis
Consent (newsletter, cookies)
Contract (game services, multiplayer)
Legitimate interest (analytics, security, improvement)
Legal obligation
9. Cookies & Tracking Technologies
Types
Essential cookies
Analytics cookies
Marketing cookies
Third-party tracking technologies
Cookies are managed via consent tools and browser settings.
10. Data Sharing
Platform providers
Service providers (hosting, analytics, email)
Development partners
Law enforcement where required
11. International Transfers
Transfers outside the EEA are safeguarded using SCCs and equivalent mechanisms.
12. Data Retention
Accounts: duration of service
Newsletter: until unsubscribe
Telemetry: anonymized where possible
Logs: up to 12 months
Enforcement data: retained as needed
Legal data: as required
13. User Rights
Access
Correction
Deletion
Restriction
Objection
Portability
Withdraw consent
Contact: privacy@pixeldoors.com
14. Security & Enforcement
We use technical and organizational measures to protect data and monitor abuse, cheating, and violations.
15. Children & Parental Rights
We do not knowingly collect data from children without proper consent. Parents may contact us for data removal.
16. Third-Party Links
Third-party platforms operate under their own privacy policies.
17. Changes
We may update this policy periodically.